About

At Down East™ Spas, we never just sell you a hot tub and send you on your way. When you get a Down East™ Spa, you're getting the full support of our nationwide network of dealers and contract service centers. Plus, our professional customer service representatives are only a toll-free phone number away, to answer all your questions.

All Down East™ spas are manufactured by Master Spas, Inc.® Master Spas™ is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 175,000-square-foot manufacturing facility and distribution center covering 18 acres, and a 60,000-square-foot warehouse complex on 9 acres, we are one of the largest spa manufacturers in the country. Our management team has over 80 years of spa manufacturing success, and one of the strongest track records in the industry.

If you ever have any questions regarding your portable spa, please call customer service at 800-860-7727 or your can e-mail us at customerservice@masterspas.com. Please direct any sales related questions to sales@masterspas.com.